top of page



Pricing, Purchasing & Payment Policy

PRICING - timber land SW Limited are a well established Timber Merchant selling timber, LANDSCAPING AND BUILDING products mainly in Devon and Cornwall.


While prices are monitored and amended as frequently as our business allows it is possible that on some occasions we may accidentally display an incorrect price for a Product on our website

Where the Product’s correct price is less than the price shown we will charge you the lower amount when processing your order. However, if the Product’s correct price is higher than the displayed price, we are under no obligation to provide the Product to you at the incorrect (lower) price, even after we’ve sent you an order confirmation e-mail. In this situation, at our discretion we’ll either contact you for instructions before dispatching the Product, or reject your order and notify you of this.

Where prices are shown on our website they are all VAT exclusive, VAT will be added at the point of order.  Products that are offered for sale on our website enjoy free delivery within Devon and Cornwall, IF THE ORDER TOTAL EXCEEDS £150.


PURCHASING - You must accept these Terms in full before your order can be placed. Because we don’t knowingly sell to children you must be aged 18 or over to place an order with us.

Our order process lets you check and amend any errors before submitting your online order to us. Please take the time to read and check your order carefully at each stage of the process. Also please make sure that you provide your correct phone number and email address when ordering. Any special instructions or further contact details can be included in the Order Notes section on the Checkout page.

When you place your order, this represents an offer to purchase Products from us and we will send you an email confirming that we have received your order. However,

this order confirmation email doesn’t mean that we’ve accepted your order, for further details see Payment, paragraph 3.

payment - We accept debit, or credit, card payment for all products ordered through our website. Using the WixPayments platform we accept Visa and Mastercard credit cards, along with Delta, Maestro and Visa Electron debit cards.

Payment will be taken for your order from your preferred card at the time you place your order. However, Payment doesn’t mean that your order has been accepted and if we reject your order for any reason, or we can’t supply the Products you’ve ordered, then we will credit your payment card with a full refund.

Before we have accepted your order, we reserve the right to tell you that your order has been rejected for any reason.

All orders are subject to stock availability. We’ll tell you as soon as possible if we can’t supply one or more of the Products that you’ve ordered. If we can’t contact you about these out-of-stock Products, we’ll accept your order for the Products we do have in stock. If you’ve already paid for the unavailable products, we’ll OFFER YOU AN ALTERNATIVE OR give you a refund for their purchase price.

Your order will be automatically accepted when we dispatch your Products and provided that we’ve received payment in full for the Products.

The Contract between yourself and TIMBER LAND SW Limited is formed at the time your Products are dispatched. If your order is dispatched in more than one delivery, each dispatch will form a separate Contract covering the Product(s) delivered under that dispatch.

Privacy Policy



Welcome to the timber land sw ltd online e-commerce website. At timber land sw ltd, we value your privacy and are committed to protecting your personal information. This Privacy and Cookie Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website.

By accessing or using our website, you consent to the practices described in this Privacy and Cookie Policy. Please take a moment to carefully read this policy to ensure that you understand how your information will be treated.

1. Information We Collect

We may collect the following types of information when you visit our website:


1.1 Personal Information

We may collect personal information such as your name, email address, postal address and phone number when you make a purchase on our website.


1.2 Usage Information

We may collect information about your interactions with our website, including your IP address, browser type, device type, pages visited, and other usage data.


1.3 Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing habits on our website. For more information about cookies and how to manage your cookie preferences, please see our Cookie Policy below.

2. How We Use Your Information

We may use your information for the following purposes:

2.1 To Provide Services

To fulfil your orders, process payments, and provide customer support.

2.2 To Improve Our Website

To analyse user behaviour and preferences to improve our website's content and functionality.

2.3 Marketing and Promotions

To send you promotional offers, newsletters, and updates about our products and services, with your consent.

2.4 Legal Compliance


To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

3.1 Service Providers

We may disclose your information to third-party service providers who help us operate our website, process payments, and provide customer support.

3.2 Legal Obligations

We may disclose your information if required by law or in response to legal processes or government requests.

3.3 Business Transactions

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices and Rights

You have the following choices and rights regarding your personal information:

4.1 Access and Correction

You can request access to and correction of your personal information held by us.

4.2 Opt-Out

You can opt out of receiving marketing communications from us at any time by following the instructions provided in our communications.

4.3 Cookie Settings

You can manage your cookie preferences by adjusting your browser settings or following our Cookie Policy.

5. Security

We use reasonable physical, technical, and organizational measures to protect your personal information from unauthorized access or disclosure.

6. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

7. Changes to this Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the "Last Updated" date.

8. Contact Us

If you have any questions or concerns about our Privacy and Cookie Policy, please contact us at:

Unit 21
81 Sisna Park Road
01752 922601


Thank you for choosing TIMBER LAND SW LTD


We appreciate your trust in us & we're committed to protecting your privacy.

bottom of page